Ai+ Smartphone announced plans on Tuesday to expand its customer service network to more than 1,000 centers across India, while opening its first exclusive service center in Delhi this Diwali. The Indian smartphone brand, run by NxtQuantum Shift Technologies, is adding over 200 service outlets to its current footprint of 800 centers nationwide. Alongside this physical expansion, the company rolled out the Ai+ Assistance App to bring repair tracking, troubleshooting, and service bookings into one mobile application.
Key Takeaways
- Network grows from 800 to more than 1,000 service centers across India.
- First company-owned exclusive service center opens in Delhi around Diwali 2026.
- Repair turnaround targets range between same-day service and seven days.
- Ai+ Assistance App offers ticket tracking, service booking, and self-troubleshooting.
- Ai+ devices operate on NxtQuantum OS, an indigenous operating system.
The new Delhi hub serves as the first dedicated company-managed support center for the brand in India. The facility will provide repairs with authentic spare parts, trained technicians, warranty claims, setup help, and software support. Ai+ plans to resolve standard issues on the same day, while complicated hardware repairs will take up to seven days.
Madhav Sheth, chief executive officer of NxtQuantum Shift Technologies, stated that phone ownership extends past the hardware purchase. He noted that setting up the Delhi location, crossing 1,000 touchpoints, and launching the new app help provide dependable help for device owners wherever they reside in India.
The accompanying Ai+ Assistance App connects phone users directly with the physical network. Device owners can find nearby centers, view warranty details, book appointments, file repair tickets, monitor repair progress live, and use basic troubleshooting guides before heading to a shop.
Ai+ Smartphone is developed by NxtQuantum Shift Technologies, a domestic deep-tech company founded by Sheth. The company designs hardware and builds NxtQuantum OS, which it describes as the first sovereign mobile operating system from India. The brand targets buyers looking for stable daily performance, privacy-first software, and reliable battery life at accessible price points.
Frequently Asked Questions
Q1. How many service centers does Ai+ Smartphone have in India?
A1. Ai+ Smartphone has over 800 existing centers and is expanding to cross 1,000 service locations across the country.
Q2. Where is the first exclusive Ai+ service center opening?
A2. The company is opening its first exclusive service center in Delhi around the Diwali festival.
Q3. What features are included in the Ai+ Assistance App?
A3. The app allows users to check warranty details, find nearby repair shops, book repair slots, track active service tickets, and read troubleshooting steps.
Q4. What is the expected repair turnaround time at the Delhi center?
A4. The company targets same-day fixes for common issues, while complex repairs can take up to seven days.
Q5. Who owns Ai+ Smartphone and what operating system does it use?
A5. Ai+ Smartphone is owned by NxtQuantum Shift Technologies, founded by Madhav Sheth, and runs on NxtQuantum OS.
