Home News Google Pixel 4G LTE connectivity issue reported in multiple countries

Google Pixel 4G LTE connectivity issue reported in multiple countries

Google Pixel users are facing difficulties with LTE connectivity. Even though the majority of users are not facing any troubles, a small section of Google Pixel users are having difficulties to fetch 4G LTE connectivity.

According to reports, few South American and Canadian carriers who employ Band 4 (AWS) are facing difficulties to maintain a proper connection to Pixel handsets. However, the Band 4 employed in the US by AT&T, T-Mobile and Verizon are not facing any difficulties. As of this writing, there are no major incidents involving Pixel phones in the US.

Customers of Claro, Telus and Bell facing Google Pixel 4G LTE connection issues

The current problem is only faced by a small number of mobile service providers. In South America, customers under Claro provider are experiencing problems. Meanwhile, subscribers who own services with Telus and Bell in Canada are also facing the problem.

Reason for disconnection not known

Meanwhile, Google has confirmed the existence of the problem with few service providers. However, the search engine giant has not yet revealed the exact reason behind the problem. We expect Google to issue a software update via OTA within the next few days to fix the problem.

You should note that Claro provider depends on Band 4. Hence, Pixel users who own 4G LTE services will not be able to make use of their new phone until an update to fix the problem is available. At this point in time, we don’t have any information about the exact availability of the update.

Google recently released Google Pixel and Google Pixel XL handsets. Touted to be the first ever smartphones designed by Google, the handsets are manufactured by HTC. You will be able to work with Android 7.1 Nougat out of the box.

Moreover, the Pixel phones integrate the latest Android tools including Google Assistant. The camera infused on the rear provides several new features for capturing stunning images even in low light conditions. Google Pixel and Pixel XL smartphones are available in India starting at Rs. 57000.

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Having worked on Entertainment, Technology, and Business for four years, Meenakshi finds solace in technology, and more so in covering it. She loves to read novels, listen to music, and roam around places. You can reach Meenakshi at meenakshi@pc-tablet.com.