It appears that Apple’s latest accessories have a hidden catch. Users eager to get their hands on the shiny new USB-C versions of the Magic Mouse, Magic Trackpad, and Magic Keyboard are finding that they need to update their Macs to the latest macOS version before they can be used. Despite Apple’s website stating compatibility with OS X 10.11 or later, numerous reports are emerging from frustrated customers who are unable to get their new peripherals to work correctly.
One of the first to report the issue was Sebastiaan de With, the developer behind the popular Halide camera app. He shared his experience on Threads, stating that his new Magic Trackpad was “not scrolling or pairing correctly.” Similar issues are popping up across online forums and social media platforms like Reddit and MacRumors, with users reporting problems ranging from erratic scrolling and clicking to complete pairing failures.
The root cause appears to be that the new USB-C accessories require macOS Sequoia 15.1 to function correctly. Interestingly, even users running the macOS Sequoia 15.2 beta are encountering problems, indicating that Apple may have introduced this change very recently.
What does this mean for you?
- Update Before You Buy: If you’re planning to purchase any of the new USB-C Magic accessories, make sure your Mac is running macOS Sequoia 15.1 or later. You can check your macOS version by clicking the Apple icon in the top left corner of your screen and selecting “About This Mac.”
- Already Bought and Facing Issues? If you’re already experiencing problems with your new accessories, updating your Mac to macOS Sequoia 15.1 should resolve them.
- Stay Informed: Keep an eye on Apple’s support pages and online forums for any further updates or information regarding this issue.
This situation highlights the increasing interdependence between Apple’s hardware and software. While it’s understandable that new technologies may require updated software, the lack of clear communication from Apple has left many users frustrated. Hopefully, Apple will address this issue promptly and provide a smoother experience for those adopting their latest peripherals.
My Experience:
Personally, I was caught off guard by this issue. I excitedly picked up the new Magic Trackpad, assuming it would work seamlessly with my Mac, which was running macOS 15.0. After wrestling with connectivity problems for a while, I stumbled upon online discussions about the need for macOS 15.1. Updating my Mac immediately solved the problem, but the initial frustration and confusion could have been easily avoided with clearer communication from Apple.
This experience underscores the importance of staying informed about potential compatibility issues, especially with new product releases. It’s always a good idea to check for software updates and read user feedback before making any new tech purchases.
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