A new research suggests that Android smartphones experience lower failure rates compared to iPhones. Blancco Technology Group just released a paper on the State of Mobile Device Performance and Health, which reveals that Android smartphones are less prone to failure than their iOS counterparts.
According to the research, Android smartphones experienced a failure rate of 50 percent in the first quarter of 2017. On the other hand, iPhones recorded a failure rate of 68 percent in the same period.
While in the fourth quarter of 2016, the study revealed that Android smartphones experienced a failure rate of 47 percent compared to 62 percent of iPhones in the same quarter.
According to Blancco Technology Group, the failure rates were accounted for devices that were experiencing excessive performance issues which could not be resolved.
The data was gathered from millions of Android and iOS smartphones that were brought back to mobile carriers and manufacturers for diagnostics testing in North America, Europe, and Asia during the first quarter of 2017.
The study further revealed that apps on iPhones crashed almost three times more than their Android counterparts. Moreover, Facebook was among the apps that happened to crash the most on both iOS and Android devices. The failure rates of crashing apps reached 28 percent on iOS devices in the first quarter. While it was just 10 percent on Android smartphones in the same quarter.
The study further goes on to reveal several key areas affecting smartphone users. For instance, iPhone users faced overheating issues with a rate of 3 percent, along with GPS issues which accounted for 0.5 percent.
Besides, Blancco’s research further notes that the iPhone 7’s failure rate has surged from 3 percent in Q4 2016 to 10 percent in Q1 2017. While the larger the iPhone 7 Plus also witnessed a 3 percent failure rate in Q4 2016, which has increased to 11 percent in the first quarter of this year.
As far as Android devices are concerned, the Samsung Galaxy S7 recorded the highest failure rate among Android smartphones included in the research. Next was the Galaxy S7 Edge with a failure rate of 8 percent, followed by the Galaxy S5 at 5 percent.
Source: Blancco
