Tag: Chatbots
Chatbots Are Hyped More Than They’re Actually Used: Study
A study reveals chatbots are more hyped than used, with low adoption rates among consumers and mixed satisfaction levels in customer service applications.
The Elusive Future of Chatbots
In a world increasingly dominated by digital interactions, chatbots have been heralded as the next frontier in automating and enhancing customer service, sales, and...
