Early adopters of Amazon’s brand-new Kindle Colorsoft, the long-awaited color e-reader, are reporting a significant issue: a noticeable yellow stripe marring the bottom of the display. This discoloration is throwing a shadow over what was expected to be a revolutionary reading experience.
The problem seems to be impacting a subset of those who received their Kindle Colorsoft in the first wave of shipments, with reports surfacing on Reddit, social media, and online forums.
A Closer Look at the Yellow Stripe Issue
One Reddit user described the defect as particularly jarring when the Kindle is “supposed to be evenly lit and colored like a piece of paper.” The yellow stripe disrupts this illusion, creating an uneven reading experience.
While some users have downplayed the issue, many find it distracting enough to warrant returning their devices. Amazon customer service representatives have acknowledged the problem and are reportedly working on a potential software fix.
User Experiences and Reactions
- Returns and Exchanges: Many affected users have opted to return or exchange their Kindle Colorsoft units in hopes of receiving a device without the yellow stripe.
- Varied Visibility: Interestingly, some users report only noticing the discoloration when viewing the screen from certain angles or while using the device’s edge lighting.
- Software Update Suspicions: Several users claim the yellow stripe appeared after installing the initial software update, suggesting a possible software-related cause.
My Own Experience
As an avid e-reader user and someone who pre-ordered the Kindle Colorsoft the moment it was announced, I was understandably excited to receive my device. However, I was also among the unlucky ones who encountered the yellow stripe.
In my case, the discoloration was definitely noticeable, especially when reading with the warm light setting enabled. It wasn’t a deal-breaker, but it was certainly distracting. I ended up contacting Amazon customer service, and they promptly arranged for a replacement device. Thankfully, my replacement Kindle Colorsoft arrived without any display issues.
What’s Next?
Amazon has yet to release an official statement addressing the Kindle Colorsoft. However, given the growing number of reports and the company’s responsive customer service, it seems likely that a solution is in the works. Whether it’s a software patch or a wider recall remains to be seen.
In the meantime, if you’re an early Kindle Colorsoft buyer, be sure to check your device for this issue. If you spot the yellow stripe, don’t hesitate to contact Amazon support for assistance.
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