iTunes error 4013 is a common error that can occur when you are trying to restore or update your iPhone, iPad, or iPod touch using iTunes. This error can be caused by a variety of factors, including:
- A problem with the USB cable or port
- A problem with the iTunes software
- A problem with the iOS software on your device
- A hardware problem with your device
If you are seeing iTunes error 4013, there are a few things you can try to fix it.
Check your USB cable and port
The first thing you should do is check your USB cable and port to make sure that they are working properly. Try using a different USB cable or connecting your device to a different USB port on your computer.
Restart your computer and device
Restarting your computer and device can sometimes fix minor software glitches. To restart your computer, simply click the Start button and select Restart. To restart your device, press and hold the Sleep/Wake button until you see the slide to power off slider. Then, slide the slider to the right to turn off your device. Once your device is turned off, press and hold the Sleep/Wake button again to turn it back on.
Update iTunes
Make sure that you are using the latest version of iTunes. You can check for updates by opening iTunes and selecting Help > Check for Updates.
Put your device in recovery mode
If you are still seeing iTunes error 4013, you can try putting your device in recovery mode and then restoring it. To put your device in recovery mode, follow these steps:
- Connect your device to your computer using a USB cable.
- Force restart your device.
- On iPhone 8 or later: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button until you see the recovery mode screen.
- On iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the volume down button and the side button at the same time until you see the recovery mode screen.
- On iPhone 6s or earlier and iPod touch (6th generation) or earlier: Press and hold the Home button and the side button at the same time until you see the recovery mode screen.
- Once your device is in recovery mode, iTunes will automatically detect it and give you the option to restore it.
Restore your device from a backup
If you have a backup of your device, you can restore it from the backup to fix iTunes error 4013. To restore your device from a backup, follow these steps:
- Connect your device to your computer using a USB cable.
- Open iTunes and select your device.
- Click the Restore button.
- Select the backup that you want to restore your device from and click Restore.
Contact Apple Support
If you have tried all of the above steps and you are still seeing iTunes error 4013, you may need to contact Apple Support for further assistance